Contact Us
Our dedicated support team is available to assist you with any inquiries related to gaming services, account management, or technical issues. We are committed to providing prompt and professional assistance to ensure your gaming experience meets the highest standards in compliance with Bangladesh regulations.
Available Communication Channels
We offer multiple ways to reach our customer support team. Our live chat feature provides instant assistance for urgent matters and general inquiries. For detailed requests or account-specific issues, contact us via email at [email protected]. Phone support is available at +880-1XXX-XXXXXX during business hours. Each communication method is designed to address different types of inquiries efficiently.
Support Categories and Response Times
Our support services are organized into specialized departments to better serve your needs:
- Technical support for gameplay and platform issues – response within 2 hours
- Account verification and security matters – processed within 24 hours
- Payment processing and withdrawal requests – handled within 48 hours
- General inquiries and promotional information – responded to within 4 hours
Please provide detailed information about your inquiry to expedite resolution.