Cookie Policy
This Cookie Policy explains how our online gaming platform uses cookies and similar tracking technologies when you visit and interact with our website. We are committed to transparency regarding data collection practices and ensuring compliance with applicable privacy regulations in Bangladesh. This policy provides comprehensive information about the types of cookies we use, their purposes, and how you can manage your cookie preferences to enhance your gaming experience while maintaining control over your personal data.
1. Definition and Types of Cookies
Cookies are small text files that are stored on your device when you visit our gaming platform. These files contain information that helps us recognize your browser and provide personalized services. We utilize various types of cookies to ensure optimal functionality of our online casino services.
- Session cookies: Temporary files that are deleted when you close your browser
- Persistent cookies: Files that remain on your device for a specified period
- First-party cookies: Set directly by our gaming platform
- Third-party cookies: Set by external service providers and partners
- Secure cookies: Transmitted only over encrypted connections
2. Cookie Categories and Functions
Our platform employs different categories of cookies, each serving specific functions to enhance your gaming experience and ensure platform security. The following table outlines the main categories we use:
| Cookie Category | Purpose | Duration | Examples |
| Essential Cookies | Required for basic website functionality and security | Session/12 months | Login authentication, game session management |
| Functional Cookies | Remember user preferences and settings | 1-24 months | Language preferences, game favorites |
| Analytics Cookies | Collect data about website usage and performance | 2-26 months | Page views, user behavior analysis |
| Marketing Cookies | Deliver targeted advertisements and promotions | 3-12 months | Personalized offers, bonus tracking |
3. Essential Cookies Usage
Essential cookies are fundamental to the operation of our gaming platform and cannot be disabled without significantly impacting functionality. These cookies enable core features such as account authentication, secure transactions, and maintaining game session integrity.
- User authentication and login verification
- Shopping cart and transaction processing
- Security measures and fraud prevention
- Load balancing and server communication
- Compliance with regulatory requirements
4. Analytics and Performance Tracking
We utilize analytics cookies to understand how players interact with our platform, identify popular games, and optimize user experience. This data helps us improve website performance, identify technical issues, and develop new features that enhance gameplay satisfaction.
Analytics cookies collect aggregated information about page visits, time spent on different sections, popular game categories, and user navigation patterns. This information is used solely for internal analysis and platform improvement purposes.
5. Marketing and Personalization
Marketing cookies enable us to provide personalized gaming experiences by tracking user preferences, game history, and promotional interactions. These cookies help deliver relevant bonus offers, recommend suitable games, and customize promotional communications.
- Personalized bonus and promotional offers
- Game recommendations based on playing history
- Targeted advertising campaigns
- Social media integration and sharing features
- Cross-platform user experience continuity
6. Third-Party Cookies and Integrations
Our platform integrates with various third-party services to enhance functionality and provide comprehensive gaming experiences. These integrations may involve cookies from payment processors, game providers, analytics services, and marketing partners.
Third-party cookies are governed by the respective privacy policies of external providers. We carefully select partners who comply with international privacy standards and maintain data protection practices consistent with our commitment to user privacy.
7. Cookie Management and User Controls
You have full control over cookie settings and can manage your preferences through multiple methods. Our platform provides user-friendly tools to customize cookie usage according to your privacy preferences while maintaining essential functionality.
- Browser-based cookie management settings
- Platform-specific privacy preference center
- Opt-out mechanisms for marketing cookies
- Regular cookie consent renewal processes
- Clear instructions for cookie deletion
8. Browser-Specific Cookie Settings
Different web browsers provide various methods for managing cookies. Below are instructions for popular browsers used by our players in Bangladesh:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions
- Opera: Settings > Advanced > Privacy & Security > Site Settings
9. Mobile Device Cookie Management
Mobile gaming represents a significant portion of our user base. Mobile browsers and applications handle cookies differently, and we provide specific guidance for managing cookies on mobile devices.
Mobile users can access cookie settings through browser menus, application settings, or device-level privacy controls. We ensure that mobile cookie management is as straightforward as desktop alternatives while maintaining full functionality of our mobile gaming platform.
10. Legal Compliance and Data Protection
Our cookie practices comply with applicable Bangladesh privacy regulations and international data protection standards. We maintain transparent data handling procedures and respect user rights regarding personal information collection and processing.
We regularly review and update our cookie practices to align with evolving legal requirements and industry best practices. Users have rights to access, modify, or delete personal data collected through cookies, subject to applicable legal frameworks and technical limitations.
11. Policy Updates and Contact Information
This Cookie Policy may be updated periodically to reflect changes in our practices, legal requirements, or technological developments. We will notify users of significant changes through prominent website notices or direct communications.
For questions, concerns, or requests regarding cookie usage, data protection, or privacy practices, please contact our customer support team. We are committed to addressing user inquiries promptly and providing clear information about our data handling procedures.
Last updated: This policy remains current and reflects our ongoing commitment to transparent cookie usage and user privacy protection in the online gaming environment.