Terms of Use
These Terms of Use constitute a legally binding agreement between you and our online gaming platform operating under the laws of Bangladesh. By accessing, registering, or using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and all applicable laws and regulations. These terms govern your use of our gaming platform, including all casino games, slot machines, and related services provided through our website and mobile applications.
Acceptance and Eligibility
Your use of our gaming platform constitutes acceptance of these Terms of Use. You must be at least 18 years of age and legally capable of entering into binding contracts under Bangladesh law to use our services. We reserve the right to verify your age and identity at any time, and failure to provide accurate verification may result in account suspension or termination.
- You must be a legal resident of Bangladesh or a jurisdiction where online gaming is permitted
- You must not be self-excluded from gambling activities
- You must not be listed on any official exclusion databases
- You must have the legal capacity to enter into gambling transactions
- You must not use our services if prohibited by local laws
Account Registration and Security
Account creation requires accurate personal information and compliance with our verification procedures. Each user is permitted only one account, and sharing or transferring accounts is strictly prohibited. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
We implement robust security measures to protect your account and personal information. However, you must also take reasonable precautions to prevent unauthorized access to your account. This includes using strong passwords, enabling two-factor authentication when available, and immediately reporting any suspicious activity.
- Provide complete and accurate registration information
- Maintain only one active account per person
- Protect your login credentials from unauthorized use
- Report suspected account breaches immediately
- Update your information when changes occur
Gaming Rules and Fair Play
Our gaming platform operates under strict fair play principles, utilizing certified random number generators and regularly audited gaming software. All games are provided by licensed software developers and undergo continuous monitoring to ensure fairness and compliance with industry standards.
Players are prohibited from using any devices, software, or strategies designed to give an unfair advantage or manipulate game outcomes. This includes but is not limited to automated betting systems, card counting devices, or any form of collusion with other players or third parties.
| Game Category | Minimum Bet | Maximum Bet | RTP Range |
| Classic Slots | 1 BDT | 5,000 BDT | 94-98% |
| Video Slots | 1 BDT | 10,000 BDT | 95-99% |
| Table Games | 10 BDT | 25,000 BDT | 97-99% |
| Live Casino | 50 BDT | 50,000 BDT | 96-99% |
Financial Transactions and Banking
All financial transactions are processed through secure, encrypted channels and comply with Bangladesh banking regulations. Deposits and withdrawals are subject to verification procedures and may require additional documentation to prevent fraud and ensure compliance with anti-money laundering laws.
Processing times vary depending on the payment method selected, with electronic wallets typically processing fastest and bank transfers requiring additional time. All transactions are recorded and available for review in your account history.
- Minimum deposit amounts apply to all payment methods
- Withdrawal requests require account verification
- Transaction fees may apply depending on the payment method
- Currency conversion charges may apply for non-BDT transactions
- Suspicious transactions will be investigated and may be delayed
Bonuses and Promotional Terms
Bonus offers and promotions are subject to specific terms and conditions that supplement these Terms of Use. All bonuses have wagering requirements that must be fulfilled before withdrawal is permitted. Bonus abuse, including creating multiple accounts to claim promotions, will result in immediate account termination and forfeiture of all funds.
Promotional terms may change without notice, but existing bonus offers will be honored according to their original terms. Players are responsible for understanding and complying with all bonus conditions before accepting promotional offers.
Responsible Gaming Measures
We are committed to promoting responsible gaming practices and providing tools to help players maintain control over their gambling activities. Our platform includes various player protection measures, including deposit limits, session time limits, and self-exclusion options.
- Set daily, weekly, and monthly deposit limits
- Configure session time reminders and limits
- Access self-exclusion options for specified periods
- Contact customer support for additional assistance
- Access resources for problem gambling support
Players showing signs of problem gambling may have their accounts restricted or suspended for their protection. We maintain partnerships with responsible gaming organizations and provide referrals to professional counseling services when appropriate.
Prohibited Activities and Conduct
Certain activities are strictly prohibited on our platform and may result in immediate account termination and legal action. These include money laundering, fraud, unauthorized bonus collection, and any attempts to manipulate or exploit our systems.
- Using multiple accounts to circumvent restrictions
- Engaging in money laundering or fraudulent activities
- Attempting to manipulate game outcomes
- Harassing other players or staff members
- Using our platform for illegal purposes
- Reverse engineering or copying our software
Privacy and Data Protection
We collect and process personal information in accordance with Bangladesh privacy laws and international data protection standards. Your personal information is used solely for account management, transaction processing, and compliance with legal requirements.
We do not sell or share your personal information with third parties except as required by law or necessary for payment processing. All data is stored securely and access is restricted to authorized personnel only.
Dispute Resolution and Complaints
We maintain a comprehensive complaint handling procedure to address player concerns fairly and efficiently. Most disputes can be resolved through our customer support team, but formal complaint procedures are available for more serious issues.
All disputes are subject to Bangladesh jurisdiction, and legal proceedings must be conducted in accordance with local laws. We encourage players to attempt resolution through our internal procedures before pursuing external remedies.
- Contact customer support as the first step
- Provide detailed information about the issue
- Allow reasonable time for investigation and resolution
- Escalate to formal complaint procedures if necessary
- Seek external mediation only after internal procedures are exhausted
Terms Modification and Termination
These Terms of Use may be modified at any time to reflect changes in law, regulation, or business practices. Material changes will be communicated to users through email notification or platform announcements, and continued use of our services constitutes acceptance of modified terms.
We reserve the right to suspend or terminate accounts and services at any time for violation of these terms, suspicious activity, or business reasons. Upon termination, all outstanding balances will be processed according to our standard procedures, subject to any legal holds or investigations.
Players may terminate their accounts at any time by contacting customer support. Account closure procedures include withdrawal of remaining funds, completion of any pending transactions, and permanent deletion of account access. These Terms of Use remain in effect regarding any activities that occurred before termination.